HostRocket Web Hosting Review

$ 7.95 /month

Freedom Bandwidth

5000 MB RAID Protected Storage Space

Advanced Control Panel

24/7 Live Technical Support

1 Domain Name

HUGE Pre-Installed Script Library


Unlimited POP3/IMAP Email Accounts



customers have to say about Hostrocket Web Hosting

We have never seen a full service like yours. Everything you do is aimed to let us do business in the easiest and fastest way possible. The manner you respond to any request is prompt and accurate, supporting our operations all the time. We feel that you are part of our business and we can operate with total confidence.

We are so positive about HostRocket Service that all companies that have a business site designed and developed by us, are hosted here and they share the same feelings.

HostRocket is a highly successful web-Hosting firm headquartered in Clifton Park, NY. Since its foundation in 1999, HostRocket has always had the goal of underscoring support, availability, technology and value. Owning their own datacenter allows HostRocket to provide you with unmatched reliability and uptime. Not being dependant on other companies to provide them with access to the servers makes hardware upgrades on the fly easy, and allows them to fix problems before they become problems for your customers.

HostRocket Web Hosting Features

HostRocket's most popular plan is its "ROCKETfreedom" plan, which for $9.95 a month, offers 5,000 MB of disk space and Unmetered bandwidth. The plan also features software support for PHP, MySQL, CGI-BIN, PERL, Sendmail and more. Again, this plan isn't the cheapest around but for the quality of service you get it is well worth it.

These plans are overpriced because if you really want more disk space, bandwidth, and MySQL databases, you are better off going with midPhase's Mega-PHASE package.

Host Rocket also offers dedicated servers from $89 a month.

HostRocket Control Panel - Host Rocket has created their own control panel that is very similar to CPanel. Like CPanel, the panel is highly categorized to make navigation easy and also has a number of graphics that might help the average beginner. Account information, site management, mail controls, statistics and logging, scripts and programs, and advanced options are all available in the panel to make it easy for you to manage your web site..

HostRocket Sitebuilder Online Demo -Simplify your life by using free web based site builder, available as a free option on all accounts. Your web sites will automatically be created with all the required images, including logos, buttons, and sidebars. The images will all be generated in the colors you, with the desired text you choose. Even professional quality rollover buttons are as simple as selecting a specific layout. You can see our online demo, or read on to find out how you can get SiteStudio for a free trial period on your server.

Customer Support

HostRocket is relatively speedy at replying to support tickets with an above average response time to support e-mails. Their technicians seem to be very experienced even for intermediate and advanced level topics. Similar to StartLogic, Host Rocket has a huge support section -- in fact they have created an entire site dedicated solely to supporting their customers.

24/7 Toll-Free Phone - HostRocket provides two 24/7 toll-free telephone numbers that you can call. For sales and billing matters, you can call their main line: 1-800-545-6737. For technical support, you can reach HostRocket at toll-free number: 1-800-545-6737. The above toll-free number available to US customers only. For International customers, you can call their main office at 1-518-371-3421 .

24/7 Signature Support - HostRocket offers 24/7 responsive email support to all the HostRocket customers. Their support ticket system allows you to track your problem status conveniently.

Live Chat - Similar to iPowerWeb, HostRocket also offers live chat which powered by 'LivePerson' where you can chat online with their support staffs on various issues.

HostRocket FAQ - Here, you can find HostRocket extensive answers to common questions in various categories.

Data Center

HostRocket operates a data center from Clifton Park, NY. The facility is over 10,000 square feet in size and has redundant OC-12 loops through TW Telecom. The facility is of course equipped with network security to prevent DOS and DDOS attacks, cooling, UPS battery backup for all equipment, a full diesel generator and on site staff. Host Rocket is connected to the Time Warner Telecommunications NationWide Fiber Network, as well as other carries like AT&T, Broadwing, MCI-Worldcom, Cell One, Global Crossing, Pae Tec and more.

Summary

HostRocket's most popular plan is its "ROCKETfreedom" plan, which for $9.95 a month, offers 5,000 MB of disk space and Unmetered bandwidth. Host Rocket also offers two other plans. Its "ROCKETdedicated" plan is coming soon. The only real difference about these plans is that they offer more disk space, bandwidth, and MySQL databases than the ROCKETfreedom plan.

Although HostRocket's ROCKETfreedom plan does not offer as much disk space as similar plans offered by other Web Hosting companies, it still should be sufficient for most web sites. Host Rocket also offers a 30-day-money-back guarantee, so if for any reason you are unsatisfied with their services you can demand a full refund. This should be a sufficient amount of time to tell if you are enjoying their services, providing that your web site has already been built and is ready to be uploaded. HostRocket has proven that their servers have consistent uptime, and that their support technicians are very knowledgeable on even advanced level topics. Host Rocket is an excellent choice if you are willing to pay a little bit more.

HostRocket User's Reviews:

"I've been Hosting our site with HostRocket for over 1 year. HostRocket offers a very professional service and their plans are tailored to your needs. Reliable service, good support, and definitely a host to get your money's worth. Host Rocket has a good customer service team that answers all your questions. I wouldn't hesitate to recommend HostRocket."

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